We are writing to inform you of current lead times for NORVI hardware orders. Due to a significant surge in global demand for our industrial IoT controllers and PLCs, our production queue is operating at full capacity.

We want to be direct with you: we will not accelerate production at the expense of quality. Every device that leaves our Sri Lanka facility undergoes the same rigorous CE / EMC compliance process — regardless of order volume or external pressure. That standard is non-negotiable.

We understand that waiting is never easy, especially when your project timelines are at stake. Here is what we commit to on our end:

• In-house manufacturing — 100% produced at our own facility with full traceability.
• Stage-by-stage compliance — CE and EMC checks at every assembly stage, not just a final pass.
• No shortcuts, ever — the same quality standards apply whether you order 1 unit or 1,000.
• Automatic dispatch notification — tracking sent by email the moment your order ships.
• Global delivery partners — worldwide shipping with reliable carrier networks.

If you are planning a bulk or OEM order of more than 100 units, we strongly encourage you to contact us directly at support@icd.lk so we can confirm your exact production slot, provide a precise timeline, and discuss any customisation options available for your project. We typically respond within one business day.

We are grateful for your trust in NORVI and for your continued patience. The demand we are experiencing is a reflection of the confidence our customers place in us — and we take that seriously.