Quote from Bhanuka on October 30, 2025, 2:53 pm

How to Report a Bug

When reporting a technical issue, please provide enough detail so our team and community can reproduce it quickly.
Use the following format when posting in the Bugs & Fixes category.

1. Product Information

• Product model (e.g., NORVI IIOT-AE02-I, NORVI X DI-4 Card)

• Firmware / SDK version (e.g., ESP-IDF v5.2.2 or Arduino-ESP32 3.0.5)

• Hardware revision (if printed on PCB)

2. Description of the Issue

• What is happening?

• What did you expect to happen instead?

3. Setup Details

• Power source and voltage

• Connected sensors, peripherals, or modules

• Communication interfaces used (RS-485, MQTT, Modbus, etc.)

4. Steps to Reproduce

List exact steps that lead to the problem. Example:

1. Power on the device

2. Send MQTT connect command

3. Observe that the module resets

5. Logs / Console Output

Copy any serial or debug messages here, inside a code block (…).
Attach screenshots or files if relevant.

6. What You’ve Tried

Mention any troubleshooting steps you’ve already taken — re-flashing, using different power supply, or isolating the circuit.

7. Expected vs Actual Behavior

Example:

Expected: Sensor values to update every 10 seconds
Actual: Values update once and then freeze

8. Additional Notes

Include anything else that might help — environmental conditions, custom firmware changes, etc.

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Example post title:

[NORVI IIOT-AE02-I] 4–20 mA Input Reads 0 mA after Warm-up

Tip:
The clearer and more complete your report, the faster we can reproduce and fix it.